Shipping Info

We carefully package collectible cards using protective sleeves, top loaders, team bags, cardboard protection or suitable mailers depending on the product type. Sealed products are packed securely to reduce movement during transit.

FAQs

Where do you deliver?

We currently deliver only within the United Kingdom.

How long to dispatch?

Orders are processed and sent within 1-3 business days after payment.

What delivery methods do you use?

We use Royal Mail or tracked couriers depending on order value and address, with tracking details provided when available.

How much does delivery cost?

Delivery cost is shown clearly before you place your order.

How are items packaged?

We carefully package cards and sealed products to protect them during transit.

What if my item arrives damaged?

At ASOKE LIMITED, we aim to dispatch collectible trading cards and sealed products carefully and securely.

1. Delivery Area

We currently offer delivery within the United Kingdom.

If international delivery is available in the future, the available countries, delivery cost and estimated delivery time should be clearly shown at checkout.

2. Dispatch Time

Orders are normally processed and dispatched within 1-3 business days after payment is received.

Orders placed during weekends or public holidays may be processed on the next business day.

3. Delivery Methods

We may use Royal Mail or other tracked courier services depending on the order value, product type and delivery address.

Where tracking is available, tracking details should be provided to the customer after dispatch.

4. Delivery Time

Estimated UK delivery time is usually 2-5 business days after dispatch, depending on the delivery service used.

Delivery times are estimates and may be affected by courier delays, public holidays, weather or other circumstances outside our control.

5. Delivery Cost

Delivery cost should be shown clearly before the customer places an order.

If free delivery is offered, the minimum order value and conditions must be clearly displayed.

6. Packaging

We carefully package collectible cards and sealed products to help protect them during delivery. Depending on the product type, packaging may include protective sleeves, top loaders, team bags, cardboard protection, bubble wrap, padded mailers or secure boxes. Sealed products will be packed securely to reduce movement during transit.

7. Incorrect Delivery Information

Customers are responsible for providing accurate delivery details at checkout.

ASOKE LIMITED is not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.

8. Delayed or Lost Parcels

If a parcel is delayed, customers should contact us at asokelimited@gmail.com with their order number.

We will review the delivery status and assist with the courier investigation where possible.

9. Damaged Items During Delivery

If an item arrives damaged, customers should contact us as soon as possible with:

Order number
Photos of the damaged item
Photos of the packaging
A short description of the issue

We will review the case and advise the next steps.

10. Pre-order Products

If pre-order products are offered, the estimated release date and estimated dispatch date must be shown clearly on the product page.

Orders containing pre-order and in-stock items may be shipped together unless stated otherwise.